Got Questions? We've Got Answers
What is dexIQ?
dexIQ is a financial operations platform that automates inbox driven finance work. It processes emails, invoices, purchase orders, supplier queries and other document driven tasks that absorb time and create noise in finance teams. dexIQ learns like a person but performs like a system, delivering accuracy, speed and control at scale.
What does dexIQ automate?
dexIQ manages shared finance inboxes, automates accounts payable workflows, captures and validates documents, resolves supplier queries, routes work for approval and assists with reconciliations. Any workflow that begins in an inbox or involves repetitive data extraction and validation can be automated.
How long does onboarding take?
Most customers are fully operational within 24-48 hours, up and running within minutes. dexIQ connects to your finance inboxes, your accounting system and your workflow preferences. The platform is designed to work with your existing processes rather than replace them.
What is required from our team?
Your team provides inbox access, accounting system authorisation, basic workflow rules and a small sample of documents for validation. No technical expertise is required.
Will dexIQ disrupt our current process?
No. dexIQ runs alongside your current workflows and replaces manual processing over time. Approvals and exceptions remain under your control.
How about security, privacy and data governance?
All production data for dexIQ is stored in Australia. dexIQ uses access controls, encryption in transit, permissions, logging, monitoring and secure development practices.
dexIQ does not train cross customer or foundation models using your data. Any learning is limited to your organisation and is de-identified. dexIQ may use third-party tools such as OCR or LLM services to perform specific functions, but only the minimum necessary data is shared, and these providers are contractually restricted from using your data for training.
Do we keep control over approvals?
Yes. dexIQ prepares and routes work, but you approve all financial outcomes. Exceptions are escalated, and every action is logged, highlighting risk areas within your finance workflows.
Can we customise workflow rules?
Yes. You can tailor routing logic, approval paths, supplier handling and exception rules to match your operating practices. These can be updated at any time. dexIQ in time can digest your internal Delegations of Authority and Policy documents and apply the requirements to your workflows, increasing your internal compliance.